Introduction to Microsoft 365 Administration
In this course, we take an introductory look at administration within Microsoft 365.
- Describe the capabilities of the Microsoft 365 admin center
- Describe user licensing, roles, and reporting in the Microsoft 365 admin center
- Explain how Microsoft 365 helps manage applications and devices
- Understand the Microsoft support structure for Microsoft 365 services
- Users new to Microsoft 365
- Users who want to learn the administrative tools and capabilities available within Microsoft 365
To get the most out of this course, you should have an understanding of general technical concepts.
Deploying and updating Windows across our organization is made easy with Microsoft 365. Tools like the Microsoft Endpoint Manager and Windows Autopilot streamline and simplify each process, allowing IT more time to focus on other areas without having to consistently monitor the repetitive process of device deployment. To go over deployment in Microsoft 365, let's start from the mindset of an organization's IT team. For this example, the company will be mostly remote and provide devices for their workforce that IT need to set up and maintain to ensure company policies are followed on each device. Step one is to make sure that once those devices are received, that they are set up properly. Step two is to ensure that they stay up-to-date with all the most recent security and policy updates.
So, let's take a look at step one. Since the company's employees are mostly remote, the devices are never in the hands of IT, which is where Windows Autopilot comes into play. By collecting the ID of the device and attaching it to the organization with the Windows Autopilot deployment service, the organization can create a deployment profile and apply it to the device. This allows organizations to set up and deploy new devices remotely with company apps, data, and policies so that it's ready right out of the box when the user turns it on for the first time. By simply configuring Windows Autopilot, you can ensure that all employee devices are set up properly out of the box.
Once the device is deployed with Windows Autopilot, the organization can then manage the device with other tools like Intune and Microsoft Endpoint Configuration Manager, which moves us on to step two. Step two again is to ensure that the device stays up-to-date with all updates. This is where tools like Intune can come into play and take over the device management, effectively completing step two. With the two steps completed, all devices are now managed and compliant with the organization's policies. However, as time goes on, technology changes and adapts, and Windows is no exception. Let's take a look now at how Windows updates can be implemented with Microsoft 365 through a service called Windows as a Service.
Lee has spent most of his professional career learning as much as he could about PC hardware and software while working as a PC technician with Microsoft. Once covid hit, he moved into a customer training role with the goal to get as many people prepared for remote work as possible using Microsoft 365. Being both Microsoft 365 certified and a self-proclaimed Microsoft Teams expert, Lee continues to expand his knowledge by working through the wide range of Microsoft certifications.