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Microsoft 365 offers Enterprise Mobility & Security (EMS), Windows 10, and Office 365 to enhance business productivity and security. Because Microsoft 365 offers a variety of services and features, not everything is in the same place. Therefore, we need to navigate within different portals, and familiarity with “what is where” gets really important over time.

In this course, we will have a look at some of the most common tasks to be performed by Microsoft 365 administrators related to Azure AD identities, how to secure your environment by assigning the correct permissions to your users, and how to reduce administrative overhead. We’ll do various tasks in different ways by using the Microsoft 365 Admin Center, the Azure portal, and even use Windows PowerShell for automating bulk actions.

Choosing the right type of identity for your current infrastructure is the first step for any successful Microsoft 365 deployment.

Learning Objectives

  • Plan Azure AD Identities
  • Manage Users and Groups
  • Manage User Access with Access Reviews
  • Manage Passwords and Password Policies
  • Implement Self-Service Password Reset (SSPR)
  • Manage Product Licenses

Intended Audience

  • People preparing for Microsoft’s MS-100 exam
  • Microsoft 365 Administrators


  • Experience with Microsoft 365
  • Experience with the Azure portal
  • Experience with PowerShell

I hope you've enjoyed learning about managing Azure AD identities. Let's review what we covered. 

We've learned that we have three identity models, cloud identities, synchronized identities, and federated identities. We've seen how to manage users and groups using the Microsoft 365 admin center, the Azure portal, and we also used Windows PowerShell for bulk management. We talked about what are access reviews, to make sure that access is only granted to the right people, managing passwords for cloud users, and implementing the self-service password reset. And lastly, we've seen how to manage users' licenses using the interface or Windows PowerShell.

If you wish to learn more about managing Azure AD identities, make sure you review the official documentation published by Microsoft and other courses on Cloud Academy. Please give this course a rating. And if you have any questions, just let us know. Thanks for watching, and good luck with your exam.

About the Author

Veronique is a SharePoint and Office 365 consultant for an IT company based in Glasgow, UK. She loves photography, the outdoors, and long walks with her two dogs! You can follow Veronique on Twitter @veronicageek or read her blog at