Psychological Safety
Lesson Description
This module looks at the role cognitive bias plays in business transformation and the importance of a growth mindset. Within this, it investigates the four stages of competence and the Scrum Master’s role in helping individuals move through them. Then it investigates the importance of psychological safety and how the Scrum Master can facilitate a ‘safe’ working environment which can generate higher levels of engagement, increased motivation and better performance.
Learning Objectives
The objectives of this lesson are to provide you with and understanding of:
- Cognitive bias and the four stages of developing competence.
- Why psychological safety is important in an agile environment.
- How psychological safety can be increased.
Intended Audience
The lesson is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team.
Prerequisites of the Certifications
There are no specific pre-requisites to study this lesson.
Feedback
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Tony has over 20 years’ experience in Business Development, Business Change, Consulting, and Project/Program Management working with public, private, and third sector organizations.
He has helped organizations to design and create processes and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider, utilizing a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.
As a confident and self-motivated professional with excellent communication skills, Tony is able to bring people together and get them working as a team quickly.
Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Program and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers, and worked at the director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.