Success Services Packages
Service upon retainer


Passive Learning to Interactive Mastery
Is your team stuck in a cycle of passive learning that’s checking boxes but not sparking interest? Cloud Academy’s Success Services Packages are your pathway to break this cycle. Designed with learner engagement at the forefront, we offer more than just information; we provide transformative experiences that help your team actively adapt and upskill.
Discover the array of services offered in the following pages, each engineered to tackle your
training challenges and turn them into triumphs.
Live Sessions
Live events to enrich training & enhance learner engagement
Ask an Expert
Live 1-hour session
Topics Available (as of January 2023)
- Amazon Web Services (AWS)
- Terraform
- Kubernetes
- DevOps
- Software Development
- (C, C++, Python, Java)
Live Lab Challenge
A Live, 1-hour gamified event
Invite learners to a fun, hands-on challenge
Choose from any of Cloud Academy’s 180+ lab challenges. Then pick a date for a fun competition that reinforces practical, on-the-job skills.
Popular lab challenges include:
- Python for Beginners
- Introduction to Git
- AWS Cloudfront
- Configure Azure Virtual Networks
- AWS Solutions Architect-Associate Certification
- Certified Kubernetes Application Developer
(CKAD)
Exam Prep
Live 1-hour session
Topics Available (as of January 2023)
- AWS (SAA-CO3, DVA-CO1, DOP-C01, CLF-C01, SAP-C02, DAS C01, SOA-CO2, CLF-C01)
- Kubernetes (CKAD, CKS, CKA)
- Azure (AZ-900)
Training Curation
Training curation that adapts the learning journey to your needs
Content Needs
Analysis & Curation
Your needs come first. Our Content Architects blend their years of industry expertise + knowledge of Cloud Academy content. They produce a custom syllabus and tailored list of recommended content mapped to your roles. (2 hour minimum)
Content assistance if you…
Master Classes
Master Classes to reinforce training through VILT and immersive experiences
Cloud Fundamentals
Live 4-hour Master Class (best for: Beginner)
Agenda:
1 day @ 4 hours
Perfect for Business Professionals seeking context for making key business decisions.
- Cloud Overview and Deployment Models
- Public Cloud Providers Introduction
- Cloud Architecture Patterns
- AWS Console Live Demo
- Azure Console Live Demo
- GCP Console Live Demo
- Lab Overview
Terraform on Azure
Live 4-hour Master Class (best for: Beginner to Intermediate)
Agenda:
1 day @ 4 hours
- Terraform Overview, CLI, HCL Template Syntax
- Live Demo – Azure VNet, Subnet, NSG, DNS management and configuration
- Live Demo – Azure Load Balancer + ScaleSet based VMs
- Lab 1
- Live Demo – Azure Windows VM Provisioning + Ansible Configuration Management
- Lab 2
- Live Demo – Azure Function App Deployment and App Insights Monitoring
- Lab 3
- Summary + Review / Q + A / Poll
Terraform on AWS
Live 4-hour Master Class (best for: Beginner to Intermediate)
Agenda:
1 day @ 4 hours
- Terraform Overview, CLI, HCL Template Syntax
- Live Demo – AWS Simple VPC + EC2 Instance
- Live Demo – AWS Advanced VPC + ALB + EC2 Instance (v1)
- Lab 1
- Live Demo – AWS Advanced VPC + ALB + EC2 Instance (v2)
- Lab 2
- Live Demo – AWS Advanced VPC + ALB + Cloud Native Application + Ansible
- Live Demo – GitHub Pull Request Based AWS Deployment
- Lab 3
- Summary + Review / Q + A / Poll
Terraform on GCP
Live 4-hour Master Class (best for: Beginner to Intermediate)
Agenda:
1 day @ 4 hours
- GCP VM Post Deployment Integrations / Operations
- GCP Infrastructure Deployment
- GCP DevOps Deployment
- GCP Serverless Deployment
- GCP GKE + GitOps Configuration
Kubernetes
Live 4-hour Master Class (best for: Intermediate to Advanced)
Agenda:
1 day @ 4 hours
- Introduction to Containers
- Introduction to Kubernetes and Container Orchestration
- Common Deployment Resources
- Kubernetes – Demo – basics
- Deployment Patterns & Strategies
- Security
- Kubernetes – Demo – putting it all together
- Lab Overview
- Hands-on Labs
Red Hat OpenShift
Live 4-hour Master Class (best for: Intermediate)
Agenda:
1 day @ 4 hours
- Review OpenShift Concepts & Terminology
- Live Demo – OpenShift Administration Console
- Review OpenShift Cluster Deployment Resources and How to Create
- Live Demo – OpenShift CLI, Launch Web Application From the Terminal
- Deployment Patterns and Strategies
- Live Demo – OpenShift CLI, Create a Web Application using Built-In Template
- Live Demo – OpenShift GitOps, Argo CD
- Live Demo – OpenShift Pipelines, Tekton
- Live Demo – Cloud Native App Deployment, End-To-End Solution
DevSecOps
Live 4-hour Master Class (best for: Beginner to Intermediate)
Agenda:
1 day @ 4 hours
- Introduction to DevSecOps
- Introduction to Shifting Left
- Test Driven Development
- Static Code Analysis
- Live Demo – Static Code Analysis
- Live Demo – CI/CD Automated Testing
- Live Demo – Automated Infrastructure Provisioning and Testing
- Lab Overview
- Hands-on Labs
Snowflake
Live 4-hour Master Class (best for: Beginner to Intermediate)
Agenda:
1 day @ 4 hours
- Introduction and Terminology
- Live Demo – Snowflake Web Admin Console
- Live Demo – Executing SQL Queries
- Live Demo – Loading External Data
- Live Demo – RBAC Security
- Live Demo – Time Travel
- Live Demo – Snowflake Connector for Python
- Live Demo – SnowSQL CLI
- Live Demo – Snowpipe
Instructor: Jeremy Cook
Master Class FAQs
Is there a maximum number of attendees?
Cloud Academy recommends 50 or less for most master classes for the optimal learner experience. We can go larger upon request, but interactivity during the Master Class will be
reduced due to the large class size in that case.
Are Master Classes recorded and shared with our team afterward?
Upon request, a Master Class can be recorded and shared.
How are Master Classes priced?
Pricing for a Master Class is per class, not per attendee. So a 4 hour Master Class is priced as 4
success service hours for a group of up to 50 learners (unless a larger class size is agreed upon).
Workshops
L&D workshops designed to maximize the ROI of tech training
Learning Culture
Advisory Workshop
Create learning opportunities for everyone! This expert-led, interactive workshop is designed for L&D leaders and select managers to boost training engagement and your return on investment (ROI). Book this workshop on your schedule. (1.5 hours)
What to expect:
- Key principles of “continuous learning and development” based on time-tested learning theory
- Proven techniques to motivate & engage end users
- Specific guidance on measuring success
- Examples of common pitfalls that actually decrease on-the-job readiness
- Assistance tailoring industry learning best practices to your organization
Success Measurement
Workshop
Find your north star to connect training outcomes and business results. This interactive, expert-led workshop is designed for Account Administrators responsible for getting the maximum return on investment. (1 hour minimum, additional session may be needed)
What to expect:
- Effective examples of key performance indicators (KPIs) and objectives & key results (OKRs) from similar organizations
- Facilitated discussion to create success metrics that are tailored to your organization’s key business objectives
- Best practices for harvesting and presenting success metrics
- Build understanding of where your organization is and where it is going using Cloud Academy