1. Home
  2. Training Library

Rich communication

Developed with


Agile Fundamentals Online Learning
What is Agile?
Principles of Agile

The course is part of this learning path

Agile Fundamentals
course-steps 4 certification 3 description 1
Start course


Course Description 

This course introduces the basics of agile, including the agile mindset, values and principles. It also focusses on the history of agile, the importance of rich communication, an overview of some agile frameworks. This course is all about the what, why and when of agile.  


Learning Objectives 

The objectives of this course are to provide you with and understanding of: 

  • What agile is 
  • What the agile principles are 
  • What the history of agile is 
  • Why rich communication is so important 
  • Why agile is such a flexible way of working 
  • When agile working makes sense.  


Intended Audience 

This course is suitable for anyone with no prior knowledge of agile who is considering, evaluating or involved in a move towards working in (or with) an agile environment. 


Prerequisites of the Certifications 

There are no prerequisites for this course, however, participants should be familiar with the content and rationale in the agile manifesto (http://agilemanifesto.org/ ) 



We welcome all feedback and suggestions - please contact us at support@cloudacademy.com if you are unsure about where to start or if would like help getting started. 


- Have you ever been a situation where you were asked to do something but the instructions felt kind of vague? Then you tried to do it but ended up failing? Well, one of the agile principles reminds us that the most efficient and effective method of conveying information to and within a development team is face to face conversation. We decided to put this to the test. We invited three people to try their very best to create an origami snapper. The catch was that we didn't show them what a snapper is and we limited our instructions to a simple written list. Let's see how they got on. All three of them failed. It turns out that even clearly written instructions aren't always enough. Once we showed them what a snapper actually is, gave them instructions that included pictures and let them work together instead of alone, they created one quickly and easily. And this is really the point here. At work, it can be really easy to just fire off an e-mail or text, asking a colleague to do something. But this kind of communication isn't enough and will probably just end up with everyone being frustrated. Agile thinking tells us that rich communication and collaboration allows us to quickly and easily understand what we need to do. And how we need to do it.

About the Author

Learning paths3

Tony has over 20 years’ experience in Business Development, Business Change, Consulting and Project/Programme Management working with public, private and third sector organisations.

He has helped organisations to design and create process and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider utilising a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.

As a confident and self-motivated professional with excellent communication skills Tony is able to bring people together and get them working as a team quickly.

Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Programme and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers and worked at Director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.