AWS Cost Management and Customer Support

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AWS offers several services to help businesses review, manage and optimize their costs, as well as help accounts maximize investments in any reserved services. Watching this lesson, you’ll learn about the various billing and cost management services available, what they do, and when they can best help you.

In addition, AWS offers a wide variety of services through customer support, far beyond the documentation and support forums that are available online to every AWS customer. This lesson teaches you the different levels of customer support available, what they offer, and who the ideal customers are for each level.

Learning Objectives

By the end of this lesson, you should be able to:

Intended Audience

This lesson is designed for:

  • Anyone preparing for the AWS Certified Cloud Practitioner
  • Managers, sales professionals and other non-technical roles

Prerequisites

Before taking this lesson, you should have a general understanding of basic cloud computing concepts.

Feedback

If you have thoughts or suggestions for this lesson, please contact Cloud Academy at support@cloudacademy.com.

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John enjoys the mixture of creativity and learning science in educational publishing, with a focus on building and organizing assessment. Outside of work, he is an audiophile who loves exploring new music, teaching his daughter new songs and attending and performing in live music shows.

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