Lesson Introduction

8m 5s

We begin with an introduction to the lesson and what you can expect from the videos, resources, and quizzes in this Course. The lesson is designed to help you apply AgileSHIFT when you get back to work and there are some important resources that you can access in this module to support this.

The Reflective Activities complement the videos by giving you the chance to consider what AgileSHIFT means to you and how you can put the principles, practices, and processes to best use in your organization. Each activity is associated with an important aspect of AgileSHIFT. Examples of concepts, practices, and processes are contained in the videos. The Making AgileSHIFT Real examples support these by providing further case studies of AgileSHIFT at work. There’s a Glossary to explain the key terms used in the AgileSHIFT framework.  

Before you start your learning, take some time to look through these documents and work out how you’re going to use them as you go through the lesson. You can print them out or complete them on your computer.  

Learning Objectives

The objectives of this lesson are to provide you with and understanding of:

  • What AgileSHIFT is and why it benefits organizations 
  • The structure and components of the Course; including how to use the reflective activities and case studies
  • Hints and tips for getting the most out of this Course 

Intended Audience

The target audience for the AgileSHIFT qualification is any employee of an organization that intends to adopt AgileSHIFT. This includes people who will become champions of the new working practice and employees from any part of the business who will contribute to the incremental improvements that will make up the wider change the organization requires. 


There are no specific pre-requisites to study the AgileSHIFT lesson or for entry to the examination.


We welcome all feedback and suggestions - please contact us at qa.elearningadmin@qa.com to let us know what you think. 


About the Author
Tony Cotgrave, opens in a new tab
Agile and Scrum trainer
Learning paths

Tony has over 20 years’ experience in Business Development, Business Change, Consulting, and Project/Program Management working with public, private, and third sector organizations.

He has helped organizations to design and create processes and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider, utilizing a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.

As a confident and self-motivated professional with excellent communication skills, Tony is able to bring people together and get them working as a team quickly.

Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Program and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers, and worked at the director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.