Cloud Literacy - Introduction


Cloud Literacy

The course is part of this learning path

The Cloud Literacy Course

This module introduces you to the Cloud Literacy course and provides you with access to the Cloud Literacy Resources, Glossary, and Art of the Possible case studies. 

Learning Objectives 

The objectives of this module are to provide you with and understanding of: 

  • The structure and components of the Learning Path.  
  • The associated Cloud Literacy Resources, Glossary, and Art of the Possible case studies guides. 

Intended Audience 

The course is aimed at anybody who needs a basic understanding of what the cloud is, how it works and the important considerations for using it. 


Although not essential, before you complete this course it would be helpful if you have a basic understanding of server hardware components and what a data center is.  


We welcome all feedback and suggestions - please contact us at to let us know what you think. 


Hello and welcome to the Cloud Literacy course. 

You know what cloud computing is, right? We hear about it all the time but do you really know what it is, what it’s made up of and what it means for you and your organization? 

You probably use cloud services every day, at home and at work – things like Apple iCloudNetflix, Twitter, Siri, Skype, WhatsApp, Office 365 and Salesforce CRM to name just a few. So, whether you’re involved in sourcing IT services, need to understand the cloud to make your business area work more efficiently or just want to know about what the cloud is, this course will give you what you need. 

Although it’s not essential, before you complete this course it would be helpful if you have a basic understanding of server hardware components and what a data center is. But, if you haven’t, don’t worry – we start off looking at these things in the first video. 

What’s in the course? 

At the end of this course, you’ll be able to: 

  • State what the cloud is, and define the different types of cloud service provision and deployment models; 
  • Explain the key business benefits of cloud services; 
  • Define the primary risks and opportunities when using cloud services, including the security implications; 
  • State what virtualization is and how it relates to cloud computing; 
  • Describe the role DevOps and cloud computing play in business transformation and agile ways of working;  
  • Describe the important implications for migrating services to the cloud. 

 The course is aimed at anybody who needs a basic understanding of what the cloud is, how it works and what the important considerations for using it areIt has four modules: 

  • The first one explains what servers and data centers are, before explaining what the cloud is and contrasting the different types of cloud service models. 
  • After that, the second module introduces the key concept of virtualization and the role this plays in effectively delivering cloud services, before defining the four different cloud deployment models. 
  • The third module focuses on the business implications of the cloud by looking at the cost considerations, the important security and legal factors and the implications for people management.  
  • Then, the final module is all about the relationship between the cloud, DevOps and Agile ways of working, reflecting on the importance of the right application mindset and practices, before identifying the key considerations for migrating services to the cloud. 

Getting the most from this course 

Each module delivers the knowledge you need through video presentations and reference guides, which are supported by quizzes to help you check your understanding as you go through the course. You can do the quizzes as many times as you like, and you’ll be given feedback after each question so you can check how well you’re getting on. 

The course is designed to give you a good understanding of the cloud and it’s broader implications, and there are some important resources that you can use alongside the videos to support this: 

  • The Art of the Possible examples provide case studies of the cloud at work to help you understand how other organizations are using it 
  • The Glossary defines a few of the key terms used throughout the course 
  • And the Cloud Literacy Resources guide has links to websites and other resources which give you further detail in key areas of the course if you want to find out more. They’re signposted at the end of each video where you see this icon. 

Before you start, take some time to look through these resources and work out how you’re going to use them. You can review them online or download them to your device.   

Working through the course 

You’ll need to schedule around 1½ – 2 hours to complete all the videos and quizzes. Here are a few pointers to help you get the most from the course: 

  • Try to complete the whole thing in three months – that way, you’ll still remember what you’ve learnt at the start when you look at the later videos
  • Try to complete an entire module at a time – or, if you can’t, a complete video at a time 
  • Do the quizzes as you go – they’ll help you consolidate what you’ve picked up and tell you which areas you need to go through again. 

Tell us what you think  

One last thing. Feedback on this course is important to us and future learners. If you’ve got anything to say – good or bad – let us know. 

Thanks, and we hope you enjoy the course. 

About the Author

Daniel Ives has worked in the IT industry since leaving university in 1992, holding roles including support, analysis, development, project management and training.  He has worked predominantly with Windows and uses a variety of programming languages and databases.

Daniel has been training full-time since 2001 and with QA since the beginning of 2006.

Daniel has been involved in the creation of numerous courses, the tailoring of courses and the design and delivery of graduate training programs for companies in the logistics, finance and public sectors.

Previous major projects with QA include Visual Studio pre-release events around Europe on behalf of Microsoft, providing input and advice to Microsoft at the beta stage of development of several of their .NET courses.

In industry, Daniel was involved in the manufacturing and logistics areas. He built a computer simulation of a £20million manufacturing plant during construction to assist in equipment purchasing decisions and chaired a performance measurement and enhancement project which resulted in a 2% improvement in delivery performance (on time and in full).