Course Introduction
The Scrum Master as a Change Agent Course

Course Description 

This module introduces you to the Scrum Master as a Change Agent course. 

Learning Objectives 

The objectives of this module are to provide you with and understanding of: 

  • The structure and components of the Learning Path.  
  • The associated Change Agent Resources guide. 

Intended Audience 

The course is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team. 

Prerequisites of the Certifications 

There are no specific pre-requisites to study this course 



We welcome all feedback and suggestions - please contact us at to let us know what you think. 


Hello and welcome to the Scrum Master as a Change Agent course. 


Agile isn’t just a framework, it’s a mindset. It means adapting to change, learning from mistakes and growing as a team. But leaders often forget this and find it difficult to successfully implement Agile in their organizations.  


Changing titles and using the language of Agile is just the start of adopting an agile way of working. It’s more important that the people adopt an agile mindset and this means changing the culture of the organization. Without changing the culture, agile ways of working will never really take hold and the benefits will never truly be realized. 


As the Scrum Master, you’re a change in your organization. This course will guide you through some of the processes and techniques you can use to fulfil this role. 


What’s in the course? 

At the end of this course, you’ll be able to: 

  • Define the organizational challenges of agile adoption and describe the Scrum Master’s role in facilitating culture change; 


Define cognitive bias and the four stages of developing competence, and describe why psychological safety is important;  


Explain the Scrum Master’s role in using the change model; 


Describe the importance of working with HR to drive culture change; 


State the components of the cultural model and its role in assessing an organization’s culture; and 


Identify what different cultures mean for agile and the transformation process.  


The course is aimed at the Agile Scrum Master. However, it is equally relevant to the Product Owner’s role in the team. It has four modules. 


  • The first one defines agile (with a small ‘a’ and contrasts it with Agile (with a capital ‘A’) before looking at the importance of business agility. It then investigates the business culture and how this affects transformation. 



After that, the second module is about preparing for change. It looks at cognitive bias and the importance of a growth mindset, before explaining the conscious competence model. Then it explains the importance of psychological safety in a change environment and the Scrum Master’s role in achieving this. 



The third module focuses on implementing change by defining Kotter’s 8-step Change Model. It also describes ways of working with HR to drive cultural change and introduces the Manifesto for HR Development.  



Then, the final module focuses on organizational alignment by discussing Schneider’s Cultural Model and how this can be used to identify the gap between your organization’s culture and an agile culture. It then develops this further by sharing some resources to help you develop an agile culture. 


Getting the most from this course 

Each module delivers the knowledge you need through a series of video presentations. These are all short so you can easily arrange to go through them in one sitting or fit them in between other things. It’ll take you around 45 minutes to complete them all. 


Alongside the videos, there’s a Change Agent Resources guide which has links to websites and other resources to provide you with further information and practical guidance. Each resource is associated with an important aspect of change and they’re signposted at the end of each video where you see this icon. 


Tell us what you think  

One last thing. Feedback on this course is important to us and future learners. If you’ve got anything to say – good or bad – let us know.  


Thanks, and we hope you enjoy the course. 

About the Author
Learning Paths

Tony has over 20 years’ experience in Business Development, Business Change, Consulting, and Project/Program Management working with public, private, and third sector organizations.

He has helped organizations to design and create processes and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider, utilizing a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.

As a confident and self-motivated professional with excellent communication skills, Tony is able to bring people together and get them working as a team quickly.

Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Program and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers, and worked at the director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.