Customer Lockbox in Office 365

1m 8s

In this lesson, you will gain an understanding of what Customer Lockbox is, what it offers, and how it’s used.  

Learning Objectives

  • What Customer Lockbox is and what it’s used for as well as what licensing is required for using Lockbox
  • How to enable Customer Lockbox, how to create Customer Lockbox requests, and how to manage those requests
  • What goes into auditing Customer Lockbox requests

Intended Audience

This lesson is intended for those who wish to learn about Customer Lockbox. 


A general familiarity with the Microsoft 365 Admin Portal.


About the Author
Learning paths

Tom is a 25+ year veteran of the IT industry, having worked in environments as large as 40k seats and as small as 50 seats. Throughout the course of a long an interesting career, he has built an in-depth skillset that spans numerous IT disciplines. Tom has designed and architected small, large, and global IT solutions.

In addition to the Cloud Platform and Infrastructure MCSE certification, Tom also carries several other Microsoft certifications. His ability to see things from a strategic perspective allows Tom to architect solutions that closely align with business needs.

In his spare time, Tom enjoys camping, fishing, and playing poker.

Covered Topics