Feature and Usage Feedback Loop

The application lifecycle doesn’t finish with app deployment. Feedback is an important element of refining an application, whether that’s exception detection and diagnoses or improving the user experience. In this lesson, we will look at a suite of services that capture a vast array of feedback data, ranging from exceptions to client and server telemetry. This data can be turned into easily digestible information that can be used to trigger alerts and feedback into the development lifecycle as work items.

This lesson begins by describing what feedback is, and the types of feedback for improving application performance and usability. It then moves on to how we can integrate feedback into the software development lifecycle and what tools we can use to simplify that task. Finally, we will look at optimizing feedback mechanisms to get meaningful data from feedback noise.

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Learning Objectives

• Designing application and user feedback loops
• Setting up crash and event notifications for App Center
• Setting up work item integration from App Center 
• Making sense of App Center’s analytic and diagnostic information
• Adding Application Insights Telemetry to an application
• Setting up Application Insights alerts
• Work item integration from Application Insights
• Designing feedback dashboards
• Viewing Application Insights Telemetry data
• Discussing types of user feedback and how they can be captured
• Ways to baseline and filter feedback data

Intended Audience

This lesson is intended for:

• People preparing for Microsoft’s AZ-400 exam
• App developers
• Project managers

Prerequisites

To get the most from this lesson, you should have some experience with Microsoft Azure and application development, as well as knowledge of software project management concepts.