Integrating App Center with Workflows
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The application lifecycle doesn’t finish with app deployment. Feedback is an important element of refining an application, whether that’s exception detection and diagnoses or improving the user experience. In this course, we will look at a suite of services that capture a vast array of feedback data, ranging from exceptions to client and server telemetry. This data can be turned into easily digestible information that can be used to trigger alerts and feedback into the development lifecycle as work items.

This course begins by describing what feedback is, and the types of feedback for improving application performance and usability. It then moves on to how we can integrate feedback into the software development lifecycle and what tools we can use to simplify that task. Finally, we will look at optimizing feedback mechanisms to get meaningful data from feedback noise.

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Learning Objectives

  • Designing application and user feedback loops
  • Setting up crash and event notifications for App Center
  • Setting up work item integration from App Center 
  • Making sense of App Center’s analytic and diagnostic information
  • Adding Application Insights Telemetry to an application
  • Setting up Application Insights alerts
  • Work item integration from Application Insights
  • Designing feedback dashboards
  • Viewing Application Insights Telemetry data
  • Discussing types of user feedback and how they can be captured
  • Ways to baseline and filter feedback data

Intended Audience

This course is intended for:

  • People preparing for Microsoft’s AZ-400 exam
  • App developers
  • Project managers


To get the most from this course, you should have some experience with Microsoft Azure and application development, as well as knowledge of software project management concepts.


While an email is great at telling you when something has happened, you could hardly say it’s closing the error feedback loop. What we need now is to integrate the error reports with our development workflow or bug tracking software. Once again go into settings and this time select services. Select the bug tracker service you would like to integrate with. In keeping with the Azure theme, I selected Azure DevOps. The other out of the box alternatives are GitHub and Jira. After authenticating, select the project from DevOps and click add. Now if you go into your Azure DevOps subscription and navigate to service hooks within project settings you can see App Center added as a service hook.


If you are using GitHub, integration is just as easy. It’s the same process as for Azure DevOps with the hopefully obvious difference of selecting GitHub from the add bug tracker selection list. As you can see when a crash comes through to App Center it will get pushed into the GitHub issue queue. Once again, basic details are supplied with a link to the App Center error report. Changing an error report’s status in App Center will update the status in GitHub.


About the Author
Learning Paths

Hallam is a software architect with over 20 years experience across a wide range of industries. He began his software career as a  Delphi/Interbase disciple but changed his allegiance to Microsoft with its deep and broad ecosystem. While Hallam has designed and crafted custom software utilizing web, mobile and desktop technologies, good quality reliable data is the key to a successful solution. The challenge of quickly turning data into useful information for digestion by humans and machines has led Hallam to specialize in database design and process automation. Showing customers how leverage new technology to change and improve their business processes is one of the key drivers keeping Hallam coming back to the keyboard.