Introduction to Microsoft 365

In this course, we take an introductory look at the productivity tools included within Microsoft 365. We go over the wide range of benefits each tool can provide and give examples of how and when to use each tool.

Learning Objectives

Have a greater understanding of each tool and be able to explain in detail what each tool can do and the situations in which it could be used.

Intended Audience

Users new to Microsoft 365.


An understanding of general technical concepts.


Hello, and welcome to Introduction to the Microsoft 365. My name is Lee Mucciarone, and I am a Microsoft 365 content creator for cloud academy. I have 4 years of IT experience working for Microsoft, with 2 years of specialized experience as a customer training specialist training users on Microsoft tools.

Microsoft 365 has such a wide range of tools that it can be easy to become overwhelmed. I’ll be walking you through the wide range of tools offered as part of the Microsoft 365 suite and giving examples of how each can be used. Now, one of the core components of Microsoft 365 is Office. As you are probably already aware in the past Office has come in many shapes, styles, and sizes.

Microsoft 365 provides the same tools as the Office suite you are familiar with but adds to it with additional tools and security features. One of the many advantages to utilizing this subscription model is that unlike previous versions of Office, with Office 365 you will always have the most up-to-date versions of the tools provided. In the past purchasing Office would get you a one-time license for perpetuity which would eventually become out of date in a few years’ time.

With Office 365 the obsolescence is negated as every time a new office is released, whether it be a small update or an entirely revamped office suite, you will always have access as long as you have an active subscription. Now, Office has expanded over the years to include many more tools than the basic Word, Excel, and PowerPoint that we all know and love.

These tools cover a wide range of different uses and it’s important to know what each does to fully understand the breadth of offerings Microsoft 365 provides. These tools include OneNote, OneDrive, SharePoint, Planner, Stream, Sway, To-Do, Forms, Bookings, Yammer, Power apps, power automate, Power BI, and even the ultimate business collaboration tool Microsoft Teams.

Before we get started, I would also love to hear your feedback. After you complete the course, please give us a rating and if you have any questions, please reach out to me via LinkedIn or send an email to With that out of the way let’s jump into it.

About the Author
Learning Paths

Lee has spent most of his professional career learning as much as he could about PC hardware and software while working as a PC technician with Microsoft. Once covid hit, he moved into a customer training role with the goal to get as many people prepared for remote work as possible using Microsoft 365. Being both Microsoft 365 certified and a self-proclaimed Microsoft Teams expert, Lee continues to expand his knowledge by working through the wide range of Microsoft certifications.