Microsoft Outlook and Exchange
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In this course, we take an introductory look at the productivity tools included within Microsoft 365. We go over the wide range of benefits each tool can provide and give examples of how and when to use each tool.

Learning Objectives

Have a greater understanding of each tool and be able to explain in detail what each tool can do and the situations in which it could be used.

Intended Audience

Users new to Microsoft 365.


An understanding of general technical concepts.


Let’s move on to Outlook now. In order to fully grasp Outlook, it is important to understand Microsoft Exchange. Exchange is an email server that can be hosted either on-premises by an organization of hosted by Microsoft through the Microsoft 365 service. It not only allows for email communication, but also hosts things like contacts, calendars, and task management. Outlook on the other hand is the application that can be used to communicate and interact with the information hosted on the exchange server.

The way I like to think about Exchange and Outlook is associating it with the relationship of the internet to a computer. In a very basic example, think of the internet as a location where a bunch of data, website, videos, and everything else lives while the computer is the tool you use to access things on the internet. is not hosted on your computer, it is hosted on the internet, and you simply use your computer to interact with it.

Think of Exchange and Outlook the same way. Exchange is where the information is hosted and lives while outlook is the tool you can use to interacts with that data. Once you understand that you understand Outlook and exchange! Much like many tools in Microsoft 365, Outlook also syncs across many other tools so let’s move on now and talk about Microsoft’s task management tools!



About the Author
Learning Paths

Lee has spent most of his professional career learning as much as he could about PC hardware and software while working as a PC technician with Microsoft. Once covid hit, he moved into a customer training role with the goal to get as many people prepared for remote work as possible using Microsoft 365. Being both Microsoft 365 certified and a self-proclaimed Microsoft Teams expert, Lee continues to expand his knowledge by working through the wide range of Microsoft certifications.