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In this course, we take an introductory look at administration within Microsoft 365.

Learning Objectives

  • Describe the capabilities of the Microsoft 365 admin center
  • Describe user licensing, roles, and reporting in the Microsoft 365 admin center
  • Explain how Microsoft 365 helps manage applications and devices
  • Understand the Microsoft support structure for Microsoft 365 services

Intended Audience

  • Users new to Microsoft 365
  • Users who want to learn the administrative tools and capabilities available within Microsoft 365


To get the most out of this course, you should have an understanding of general technical concepts. 


Congratulations on finishing Introduction to Microsoft 365 Administration. Let's take a quick moment to review what we covered in the course. We went over licensing and assigning user roles in the Microsoft 365 Admin Center. How to use the productivity and workplace analytics tools in Microsoft Viva. Device management and how Intune and the Microsoft Endpoint Manager can help manage your organization's devices. Deploying Windows and updates across all devices accessing company data. 

The Windows as a service model and how it helps maintain a consistent user experience across your organization's devices. And how Microsoft supports it customers through their Service Level Agreement and support levels. If you would like to learn more, I highly suggest reading the  Microsoft's documentation on Microsoft 365 and be on the lookout for whenever we publish new courses. I have linked related documentation in the transcript below. As I mentioned at the beginning of this course, I would love to hear your feedback. Please give the course a rating and if you have any questions, please reach out to me via LinkedIn or send an email to Thank you very much for watching and have a great day.


About the Author
Learning Paths

Lee has spent most of his professional career learning as much as he could about PC hardware and software while working as a PC technician with Microsoft. Once covid hit, he moved into a customer training role with the goal to get as many people prepared for remote work as possible using Microsoft 365. Being both Microsoft 365 certified and a self-proclaimed Microsoft Teams expert, Lee continues to expand his knowledge by working through the wide range of Microsoft certifications.