Consumer-Centric Technologies

Intermediate
3m 2s
235
5/5

Developing an in-depth awareness of the ‘Voice of the Customer’ and providing an excellent consumer experience is vital to developing a consumer-centric business approach, but this can be really hard to achieve! In this lesson, we’ll discuss how technologies like CRMs, CDPs and AI can help you out.

Why not check the glossary to make sure you are familiar with key terminology? (new tab)

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