The HCP Journey

Intermediate
2m 24s
2

In this part of the course, we look at mapping the various touchpoints in the patient journey to gain an understanding of how it may impact customer needs. We then explore how the HCP journey is crucial to understanding and fulfilling customer needs and therefore remaining customer-centric.

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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.