Putting the Customer First

Intermediate
3m 23s
12

Putting the customer first is an essential part of omnichannel. We look at the mindset your brand must adopt if they are to succeed with omnichannel marketing and how they can best prepare for it. We also look at the importance of customer journey mapping so that you can deliver more relevant experiences and communications with different customer groups. 

About the Author
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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.