Adopting a Customer-Centric Mindset

Beginner
4m 20s
60

To give you that all-important competitive advantage, you need to make sure that the customer is your top priority. Their needs and objectives should be the driving force behind every piece of content you produce. We’ll explore the process of segmenting your customers and developing personas, to help you better understand and meet the needs of healthcare professionals. We’ll also discuss the importance of optimizing your content, to make sure it’s always as up-to-date, engaging and relevant as possible.

About the Author
Students
5,818
Courses
458
Learning paths
128

At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.