Metrics II

Intermediate
3m
176
5/5

It can be really challenging to get a tangible grasp of how consumer-centric your business is, and to quantify and measure the progress you're making in a meaningful way. After all, how do you measure ‘consumer centricity’? Well, in this lesson, we’ll look at how metrics like NPS, Customer Lifetime Value, and CLV can help.

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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.