Measuring Your Success

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We take a look at the metrics you’ll use to measure your success and the different KPIs you’ll want to track across the customer journey.

Why not check the glossary to make sure you are familiar with key terminology? (new tab)

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QA Learning
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A world-leading tech and digital skills organization, we help many of the world’s leading companies to build their tech and digital capabilities via our range of world-class training courses, reskilling bootcamps, work-based learning programs, and apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs.