Mobile Device Management
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In this course, I will take you through the features provided by Microsoft 365 that allow you to monitor, protect, and manage devices across an organization. 

Learning Objectives

  • The differences and benefits of both the Configuration Manager and Microsoft Intune
  • What co-management is and what benefits it provides
  • The capabilities and differences between the MDM solutions provided within Microsoft 365, which are Basic Mobility and Security and Microsoft Intune
  • How other Microsoft tools integrate with MDM solutions to provide better security for organizations

Intended Audience

  • Users looking to learn about Managing Devices with Microsoft 365


  • Have a basic understanding of Microsoft 365

Mobile device management solutions are effectively tools that organizations can use to manage mobile devices and are commonly referred to as an M D M being called the mobile device management solution you might think you're limited in terms of devices however you would be wrong. Microsoft's MDM solutions can manage a wide range of devices such as phones, tablets, laptops and even desktop computers. Microsoft specifically offers two different types of MDM solutions being basic mobility and security and Microsoft in tune. Now, MDM solutions are implemented utilizing water known as M D. M authority and MDM clients. The MDM Authority can manage MDM clients which include Windows android and IOS devices. MDM authorities have a wide range of capabilities that they can perform on devices. 

These are things like enrolling devices in M D M depending on the type of device that wants to enroll, there are different steps to enrolling them, which can all be managed by in tune application management. Since in tune is also a mobile application management solution. It has the capabilities of deploying and maintaining apps on all enrolled devices. They can also configure devices in tune can manage device configurations so each device is compliant with company policy and even restrict access to noncompliant devices. It also provides monitoring and reporting of enrolled devices. In tune can provide alerts and notifications when devices are not compliant and even allows you to configure Windows autopilot profiles for deployment of devices and finally it adds extra data security as it supports mobile data deletion to secure company data on non compliant or retired devices. 

So now that we have an understanding of what an MDM is and what it can do, let's go back to the to Microsoft provided solutions, basic mobility and security and Microsoft in tune. The best way to remember the two is that basic mobility and security includes some in tune services. While in tune is the gold standard MDM solution provided by Microsoft. Microsoft is very specific when stating that basic mobility and security is not an intern light solution service as it provides core MDM functionality within Microsoft 3 65 basic mobility and security is a bit more limited in terms of functions. So let's go over the main differences. Now, basic mobility and security is limited to Windows 10 devices, IOS, android and android Knox devices while in tune allows for management of all of those in addition to android enterprise, Mac OS and ipad. Os devices in tune also has a much wider range of remote actions features while basic mobility and security is limited to only a few and perhaps the largest difference would be that in tune is also a mobile application management solution where basic mobility and security does not share that functionality for a full list of differences between the two. I have linked documentation for you to review in the bottom of this course


About the Author
Learning Paths

Lee has spent most of his professional career learning as much as he could about PC hardware and software while working as a PC technician with Microsoft. Once covid hit, he moved into a customer training role with the goal to get as many people prepared for remote work as possible using Microsoft 365. Being both Microsoft 365 certified and a self-proclaimed Microsoft Teams expert, Lee continues to expand his knowledge by working through the wide range of Microsoft certifications.