Module 9 - AgileSHIFT Tools and Techniques

Beginner
1m 14s
300
4.7/5

This module contains three reference guides. The first one describes a range of tools and techniques that will help you work in a more agile way the second guide provides an overview of project and program management, including portfolio management, program management, project management, service management, and agile delivery. 

Learning Objectives 

  • The tools and techniques used in AgileSHIFT  
  • An overview of project and program management 

Intended Audience 

The target audience for the AgileSHIFT qualification is any employee of an organization that intends to adopt AgileSHIFT. This includes people who will become champions of the new working practice and employees from any part of the business who will contribute to the incremental improvements that will make up the wider change the organization requires.

Prerequisites  

There are no specific prerequisites to study the AgileSHIFT lesson or for entry to the examination.  

Feedback 

We welcome all feedback and suggestions - please contact us at qa.elearningadmin@qa.com to let us know what you think. 

About the Author
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Tony Cotgrave, opens in a new tab
Agile and Scrum trainer
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Tony has over 20 years’ experience in Business Development, Business Change, Consulting, and Project/Program Management working with public, private, and third sector organizations.

He has helped organizations to design and create processes and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider, utilizing a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.

As a confident and self-motivated professional with excellent communication skills, Tony is able to bring people together and get them working as a team quickly.

Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Program and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers, and worked at the director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.