Omnichannel Technologies

Beginner
2m
5/5
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Your consumer data is the key to providing truly exceptional omnichannel experiences. In this part of the course, we’ll look at the importance of leveraging your consumer data and gaining a single customer view. Then, we’ll explore some of the key CDP capabilities that can help you enhance a consumer’s experience with your brand. Finally, we’ll explore how AI can analyze huge amounts of data, streamline operations, and automate activities.