Allowing Microsoft to Manage Your Name Servers


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1h 44m

Microsoft 365 represents a combination of Office 365, Windows 10 and Enterprise Mobility offerings – providing the most complete set of SaaS technologies that Microsoft has to offer. With Microsoft 365, organizations can deploy a complete solution encompassing both devices and applications, along with applying security and compliance policies to protect the entire suite.

This course will help you as you plan your deployment of Microsoft 365, along with configuring and managing your tenant once it’s deployed. It also covers setting up and managing a Microsoft 365 subscription for an enterprise – including managing identities, security, compliance and the supporting technologies in the Microsoft 365 stack.

This course focuses mainly on setting up and managing a Microsoft 365 tenant – including the process for setting up a trial tenant, adding your own domains, and converting your tenant beyond the trial to a fully functional production environment. Now, these steps can seem to be very easy – just click a few options, answer a few questions, and you’re done. In fact, it is that easy! However, if you’re not aware of the big picture and asking some important questions along the way, you can end up painting yourself into a corner and causing problems down the road. At best, you might need to redo some things, at worst, you leave yourself with problems on your hands that might be difficult to sort out later.

After you’re set up, we’ll move on to talking about some of the things you need to consider in your day to day monitoring and management of your Microsoft 365 Tenant and the services that make it up. We’re also going to run through a few demos – showing you some of the practical steps involved, along with some tips and tricks we’ve picked up along the way.

Learning Objectives

  • Set up a new Microsoft 365 tenant and subscription
  • Add domains to the tenant and configure them for the various service offerings
  • Perform the day to day management of your users, including managing user accounts and license assignment
  • Know how to monitor the various services in your M365 tenant and have a plan in place to respond to service alerts and manage service requests

Intended Audience

This course is intended for people who:

  • Want to become a Microsoft 365 administrator
  • Are preparing to take the Microsoft’s MS-100 exam


To get the most from this course, you should have a general understanding of networking & server administration as well as IT fundamentals such as DNS, Active Directory and PowerShell.


We've talked briefly about this before. You have the option of letting Microsoft manage your name servers for you when you're configuring your domain and your DNA settings. This is definitely going to be your easiest approach, as your DNS records will automatically be configured for you, and any changes made on the backend by Microsoft will also be updated automatically. You do still have the option of adding other DNS records into Office 365 for your website or for any other web aps that you host. Just keep in mind that if you have a more complicated DNS setup, you're probably best leaving your name servers with your domain host rather than moving them to Microsoft. If you want to change this, you'll need to go back into your domain setup and Office 365 and click on DNS Management. 

On the Set up your online services page, choose the option to Set up my online services for me and click Next. You'll then be prompted to add your A record for your website along with any other DNS records you need. Office 365 supports adding A records, CNAME and TXT records and AAAA records, which are required for IPv6. If you need any other types of records added, you should stick with your existing solution, as this is probably going to be more complicated than you'll be able to achieve with Office 365 hosting your DNS for you. Finally, you'll be provided with a list of NS records. These are what you'll use to update your domain registrar and point all of your name resolution to Microsoft servers. After you've updated these records, note that it can take some time for these records to update globally. So don't try to do this in the middle of the day. Save it for a scheduled outage to minimize your downtime.

About the Author

Jeremy Dahl is a Senior Technology Consultant who has spent the last 8 years focusing on Microsoft 365 technologies and has been an Office 365 MVP for the last 6 years. Jeremy is a self-proclaimed cloud addict who architects technology solutions that combine cloud technologies with on-premises solutions, allowing organizations to make the most of their existing infrastructure while still taking full advantage of the agility and scalability of what the cloud has to offer.

Jeremy can be found blogging about Microsoft 365 technologies on his website,, and evangelizing the Microsoft cloud on Twitter.