Understanding Azure Pricing and Support
Understanding Azure Pricing and Support - Introduction

Microsoft Azure is a comprehensive collection of cloud-based services and features, ranging from Infrastructure as a Service virtual machines to Software as a Service offerings, such as Office 365. Using Azure subscriptions, businesses can choose which Azure services and features they want to deploy in the cloud. Prior to deployment to Azure, it is important to know how Microsoft bills for Azure services as well as what levels of support are provided.

This course provides an explanation of Azure subscriptions, the different types of subscriptions that are available, and the options available that can be used to save money in an Azure deployment. The course then focuses on Azure services, how they are priced and, where applicable, what metering costs are associated with the service, and how it is metered. This course also covers the Service Level Agreements that are available for some of the Azure services and the different levels of support that can be purchased. Lastly, it covers the Azure service lifecycle, including public and private previews of new services and features, and how you can be notified when they become available for preview.

Learning Objectives

  • Understand Azure subscriptions and subscription types
  • Understand Microsoft’s Azure pricing
  • Plan and manage costs associated with subscriptions
  • Understand Azure support options
  • Understand Microsoft’s Service Level Agreements
  • Understand Azure’s service lifecycle

Intended Audience

  • Sellers or purchasers of cloud-based solutions and services
  • Individuals preparing for Microsoft’s Azure AZ-900 exam


  • Basic understanding of cloud computing
  • Experience with Azure, while not required, will be helpful

Welcome to Understanding Azure Pricing and Support. I'm Jeff Stillman and I'll be your instructor for this course. A little about me. I'm a technical trainer and developer residing in Arizona in the United States. I have been a Microsoft Certified Trainer for the past 18 years providing in-house development and training on Microsoft client and server operating systems, PowerShell and Azure deployments. 

If you have any questions or should you need assistance, please send an email to 

My goal is to inform you about Microsoft's Azure pricing and to help you plan and manage costs associated with Azure subscriptions. I'll also provide you with an understanding of the support options available with Azure as well as with awareness of Microsoft service level agreements and how to qualify for them. Lastly, I'll provide you with an overview of Azure's service lifecycle. 

Before we get started, I need to tell you who this course is intended for and what will be covered in this course. This course is intended for individuals involved in selling or purchasing cloud-based solutions and services or who have some involvement with cloud-based solutions or services. It is also intended for those individuals studying for the Azure certification exam AZ-900. You'll need to have a basic understanding of cloud computing. Experience with Azure, while not required, will be helpful. 

Here's what will be covered in this course. We'll begin with an overview of Azure subscriptions, what they are and the different types of subscriptions. Then we'll cover planning and management of Azure costs where you'll learn about the prices for the various Azure products and which products incur metered costs. Then you'll learn about the Azure support options available. We'll talk about Azure service level agreements and finally cover the service lifecycle of products, services and features in Azure. 

By the end of this course, you will understand Azure subscriptions and the options available with different Azure subscriptions. You'll also be able to effectively plan and manage costs associated with the various Azure services and features, Azure support levels, and Azure service level agreements. Additionally, you'll know about the service lifecycle for Azure products including public and private preview features, general availability, and how to subscribe to the latest feature updates. Once you have completed this course, we encourage you to rate it.

About the Author

Jeff is a technical trainer and developer residing in Arizona, USA. He has been a Microsoft Certified Trainer for the past 18 years, providing in-house development and training on Microsoft server operating systems, PowerShell, SQL Server and Azure.  When he’s not developing and delivering courses on Azure, he’s photographing galaxies, nebulae and star formations from his computer-automated observatory in Chino Valley, Arizona using a 14” Schmidt Cassegrain telescope.