Understanding Azure Service Level Agreements and Lifecycles


In this lesson, I’ll start by explaining the purpose of Azure Service Level Agreements (or SLAs) and some of the details they contain. Then I’ll cover some of the actions that impact SLAs. Finally, I’ll go over the lifecycle of Azure services, from public preview to retirement.

Learning Objectives

  • Understand the purpose of Azure Service Level Agreements (or SLAs) and what they contain 
  • Understand actions that can impact SLAs in both positive and negative ways
  • Understand Azure service lifecycle stages, including preview, general availability, and retirement

Intended Audience

  • Anyone who is responsible for tracking or maintaining service levels on Azure implementations


About the Author
Guy Hummel, opens in a new tab
Azure and Google Cloud Content Lead
Learning paths

Guy launched his first training website in 1995 and he's been helping people learn IT technologies ever since. He has been a sysadmin, instructor, sales engineer, IT manager, and entrepreneur. In his most recent venture, he founded and led a cloud-based training infrastructure company that provided virtual labs for some of the largest software vendors in the world. Guy’s passion is making complex technology easy to understand. His activities outside of work have included riding an elephant and skydiving (although not at the same time).

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