What is Omnichannel?

Beginner
4m
2

Where did the concept of an omnichannel approach come from? What came before omnichannel, and why was that approach not good enough? In this section of the course, we’ll explore the difference between a single channel, multichannel and omnichannel approach, and take a look at how a B2C and B2B omnichannel experience might differ.

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Circus Street
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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.