Users expect chatbots to be a naturally easy experience. Chatbots must therefore be active participants in conversations in helping users ask good questions. Dialogflow makes this process natural and straightforward with a suite of tools to guide users to the goals they want. In this lab, you will create a banking concierge chatbot that is capable of asking clarifying and follow-up questions.
Learning Objectives
Upon completion of this Lab you will be able to:
- Describe how Dialogflow can ask users follow-up questions
- Manage follow-up intents for multi-stage conversations
- Leverage contextual awareness to provide a more natural conversation
Intended Audience
This lab is intended for:
- Machine learning engineers
- Anyone interested in bots
Prerequisites
You should possess:
- A basic understanding of Dialogflow
- A basic understanding of Google Cloud is helpful but not required
The following content is sufficient to fulfill these prerequisites:
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