learning path

Cloud Literacy

Up to 3h 21m
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You know what cloud computing is, right? You hear about it all the time but do you really know what it is, what it’s made up of, and what it means for you and your organization? 

You probably use cloud services every day at home and at work – things like Apple iCloud, Netflix, Twitter, Siri, Skype, WhatsApp, Office 365, and Salesforce CRM to name just a few. So, whether you’re involved in sourcing IT services, need to understand the cloud to make your business area work more efficiently, or just want to know about what the cloud is, this course is for you. 

Intended Audience

This course is aimed at anybody who needs a basic understanding of what the cloud is, how it works, and the important considerations for using it. 


Although not essential, before you complete this course it would be helpful if you have a basic understanding of server hardware components and what a data center is.  

Learning Objectives

After completing the Cloud Literacy course, you will know: 

  • What the cloud is, and the different types of cloud service models
  • The key business benefits of cloud services
  • The primary risks and opportunities when using cloud services, including the security implications
  • What virtualization is and how it relates to cloud computing
  • The role of DevOps and cloud computing play in business transformation and agile ways of working
  • The important implications for migrating services to the cloud


This course contains videos, quizzes, and other resources for four modules, together with the associated course Introduction. It also incorporates quizzes for you to test your knowledge as you work through the Course. 

Course Introduction

We begin with an introduction to the course and what you can expect from the videos in this Course. It will also provide you access to the Cloud Literacy Resources, Glossary, and Art of the Possible case studies. 

Module 1 – What is the Cloud

  • Servers and data centers 
  • The cloud demystified 
  • The cloud ‘as a service’ 
  • Benefits of cloud services 

Module 2 – Virtualization and Deployment

  • Virtualization 
  • Cloud deployment models 

Module 3 – Business Implications

  • Cost considerations 
  • Security and legal implications 
  • People management 

Module 4 – Cloud Development

  • Agile, DevOps, and the cloud 
  • Application mindset and practices 
  • Migrating to the cloud 


We welcome all feedback and suggestions — please contact us at qa.elearningadmin@qa.com to let us know what you think. 

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About the Author

Daniel Ives, opens in a new tab
Head of Learning - Cloud and Principal Technologist – Amazon Web Services
Learning paths

Daniel Ives has worked in the IT industry since leaving university in 1992, holding roles including support, analysis, development, project management and training.  He has worked predominantly with Windows and uses a variety of programming languages and databases.

Daniel has been training full-time since 2001 and with QA since the beginning of 2006.

Daniel has been involved in the creation of numerous courses, the tailoring of courses and the design and delivery of graduate training programs for companies in the logistics, finance and public sectors.

Previous major projects with QA include Visual Studio pre-release events around Europe on behalf of Microsoft, providing input and advice to Microsoft at the beta stage of development of several of their .NET courses.

In industry, Daniel was involved in the manufacturing and logistics areas. He built a computer simulation of a £20million manufacturing plant during construction to assist in equipment purchasing decisions and chaired a performance measurement and enhancement project which resulted in a 2% improvement in delivery performance (on time and in full).

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