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learning path

CRM Best Practice

Learn the steps you need to take to create and optimize a CRM Strategy, as well as governance and ethics for working with customer data.
Intermediate
Up to 12m
93
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6 steps
There are 2 Exams in this learning path
There are 4 Courses in this learning path
EXAM
Duration: Up to 10 minutes
CRM Best Practice Pre-Assessment
CRM Best Practice Pre-Assessment
You must complete the pretest before you start this content.
COURSE
Intermediate
Duration: 2 minutes and 24 seconds
CRM Best Practice Introduction
COURSE
Intermediate
Duration: 9 minutes and 13 seconds
Choosing a CRM
COURSE
Intermediate
Duration: 10 minutes and 19 seconds
Implementing a CRM System
COURSE
Intermediate
Duration: 7 minutes and 21 seconds
Implementing Your CRM
EXAM
Duration: Up to 10 minutes
CRM Best Practice Post-Assessment
CRM Best Practice Post-Assessment