learning path

CRM Essentials

Beginner
Up to 17m
17
Enhance your skill setDevelop essential skills for thriving in real-world scenarios.
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Training content

2
4
You must complete the pretest before you start this content.
COURSE
Beginner
2m 6s
CRM Essentials Introduction
Welcome to this lesson on CRM Essentials.
COURSE
Beginner
3m 47s
Understanding Customer Relationship Management
COURSE
Beginner
16m 23s
CRM Capabilities
COURSE
Beginner
8m 52s
Creating a CRM Strategy
EXAM
Up to 5m
CRM Essentials Post-Assessment
CRM Essentials Post-Assessment

Covering the fundamentals of the CRM ecosystem, this course unpacks this vital technology, examining what it is, how it works and what it offers business. 

Your certificate for this learning path

About the Author

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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.