Customer & Patient Journey Mapping Best Practice for Marketing
This course puts a focus on leveraging optimized journey maps to ensure that you are delivering the right experiences for your customer at every touchpoint. It delves into the central role of data and technology in journey mapping and how to apply insights for a process of continuous monitoring and improvement, including predicting customer needs.
At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.