learning path

Digital Transformation Essentials

Beginner
Up to 48m
370
5/5
Enhance your skill setDevelop essential skills for thriving in real-world scenarios.
Stay focused, stay committedBoost your learning journey by enrolling: stay focused, consistent and achieve your goals with ease.
Earn a certificate of completionShow your skills and build your credibility when you include them in your resume and LinkedIn profile.

Training content

2
3
COURSE
Beginner
Duration: 2 minutes and 14 seconds
Digital Transformation Essentials Introduction
Welcome to this course on Digital Transformation Essentials.
COURSE
Beginner
Duration: 12 minutes and 45 seconds
Embracing Digital Transformation
There are many different elements to consider when it comes to digital transformation, and the effects can be far-reaching. That’s why it’s essential to develop a clear transformation strategy to help you keep things on track, prioritize the most impactful changes and avoid any unnecessary disruption. We'll explore all of this, as well as other considerations like your people, processes, consumers and tech.
COURSE
Beginner
Duration: 12 minutes and 32 seconds
Transforming the Customer Experience
Consumers today have pretty high standards - and your direct competitors aren’t the only ones to blame! In this lesson, we’ll see how brands in unrelated markets can provide inspiration. We’ll also look at the data you’ll need to collect and store to provide stellar customer experiences, along with the tools designed to help you do it all.
EXAM
Duration: Up to 10 minutes
Digital Transformation Essentials Post-Assessment
Digital Transformation Essentials Post-Assessment

In this course, we explore digital transformation and what it means for a business, from the key pillars to the practical steps that ensure success.

Your certificate for this learning path

About the Author

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QA Learning
Training Provider
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A world-leading tech and digital skills organization, we help many of the world’s leading companies to build their tech and digital capabilities via our range of world-class training courses, reskilling bootcamps, work-based learning programs, and apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs.