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Training content
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You must complete the pretest before you start this content.
COURSE
Beginner
Duration: 2 minutes and 14 seconds
Digital Transformation Essentials Introduction
Welcome to this course on Digital Transformation Essentials.
COURSE
Beginner
Duration: 12 minutes and 45 seconds
Embracing Digital Transformation
There are many different elements to consider when it comes to digital transformation, and the effects can be far-reaching. That’s why it’s essential to develop a clear transformation strategy to help you keep things on track, prioritize the most impactful changes and avoid any unnecessary disruption. We'll explore all of this, as well as other considerations like your people, processes, consumers and tech.
COURSE
Beginner
Duration: 12 minutes and 32 seconds
Transforming the Customer Experience
Consumers today have pretty high standards - and your direct competitors aren’t the only ones to blame! In this lesson, we’ll see how brands in unrelated markets can provide inspiration. We’ll also look at the data you’ll need to collect and store to provide stellar customer experiences, along with the tools designed to help you do it all.
EXAM
Duration: Up to 5 minutes
Digital Transformation Essentials Post-Assessment
Digital Transformation Essentials Post-Assessment
In this course, we explore digital transformation and what it means for a business, from the key pillars to the practical steps that ensure success.
About the Author
Circus Street, opens in a new tabTraining Provider
Students5,361
Courses454
Learning paths127
At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.