Incident Management - Level 2

DifficultyIntermediate
AVG Duration0h
Students1
Content
1

Description

Learning how to conduct Incident Management is important to limiting future disruption in your IT systems and business. Performing incident management will help your own organisation strengthen it's IT operations over time, ensuring that in times of need, the pathway forward to restoring business operations is clear and can be executed in minimal time.

This learning path teaches Incident Management to a Level 2 standard. 

Learning Objectives

  • Conduct post-incident reviews to capture lessons learnt etc.

Certificate

Your certificate for this learning path

Training Content

1
Course - Intermediate - 22m
Organizational Impact of SRE
This course covers the organizational impact of site reliability engineering.
About the Author
Students113903
Labs65
Courses113
Learning paths152

Jeremy is a Content Lead Architect and DevOps SME here at Cloud Academy where he specializes in developing DevOps technical training documentation.

He has a strong background in software engineering, and has been coding with various languages, frameworks, and systems for the past 25+ years. In recent times, Jeremy has been focused on DevOps, Cloud (AWS, GCP, Azure), Security, Kubernetes, and Machine Learning.

Jeremy holds professional certifications for AWS, GCP, Terraform, Kubernetes (CKA, CKAD, CKS).