learning path

Incident Management - Level 3

Advanced
18m
147
5/5
Build hands-on tech skillsImprove theoretical and practical skills needed in real-world scenarios.
Stay focused, stay committedSupercharge your learning journey by enrolling, empowering you to stay focused, motivated, and achieve your goals with ease.
Earn a certificate of completionShow your skills and build your credibility when you include them in your resume and LinkedIn profile.

Site Reliability Engineering (SRE) is a discipline that combines software engineering and systems engineering to build and run large-scale, highly available systems. Incident management is an important part of the SRE process, as it involves identifying and responding to problems or outages in the system.

Learning how to conduct Incident Management is important to limiting future disruption in your IT systems and business. Performing incident management will help your own organisation strengthen it's IT operations over time, ensuring that in times of need, the pathway forward to restoring business operations is clear and can be executed in minimal time.

This learning path teaches Incident Management to a Level 3 standard. 

Learning Objectives

  • Understand and apply Incident Management for security related events
Your certificate for this learning path
About the Author
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Jeremy Cook
Content Lead Architect
Students
156,551
Labs
79
Courses
108
Learning paths
212

Jeremy is a Content Lead Architect and DevOps SME here at Cloud Academy where he specializes in developing DevOps technical training documentation.

He has a strong background in software engineering, and has been coding with various languages, frameworks, and systems for the past 25+ years. In recent times, Jeremy has been focused on DevOps, Cloud (AWS, Azure, GCP), Security, Kubernetes, and Machine Learning.

Jeremy holds professional certifications for AWS, Azure, GCP, Terraform, Kubernetes (CKA, CKAD, CKS).

Covered Topics