While there are many indicators of cloud performance exposed across operational dashboards, Service Level Agreements are a core method to setting expectations for uptime and performance across a portfolio of cloud-native applications. The need to understand how to baseline such agreements and level-set goals for system performance and uptime across the organizations is key to success in implementing realistic availability levels.
This learning path teaches Measuring Performance to a level 2 standard.
- Working with SLAs (Service Level Agreements) and and how they relate to system uptime
- Be able to define and establish appropriate SLAs
Jeremy is a Content Lead Architect and DevOps SME here at Cloud Academy where he specializes in developing DevOps technical training documentation.
He has a strong background in software engineering, and has been coding with various languages, frameworks, and systems for the past 25+ years. In recent times, Jeremy has been focused on DevOps, Cloud (AWS, GCP, Azure), Security, Kubernetes, and Machine Learning.
Jeremy holds professional certifications for AWS, GCP, Terraform, Kubernetes (CKA, CKAD, CKS).