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Training content
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You must complete the pretest before you start this content.
COURSE
Beginner
Duration: 1 minute and 51 seconds
Omnichannel Essentials Introduction
Welcome to this course on Omnichannel Essentials.
COURSE
Beginner
Duration: 9 minutes and 14 seconds
The Rise of Omnichannel
If we went back only a couple of decades, retail would be almost unrecognisable, and it’s no exaggeration to say that the emergence of the internet in the 90s changed everything. So, in this chapter, we’ll be exploring how far retailing has come in the last few years and the different retail channels available today.
COURSE
Beginner
Duration: 13 minutes and 9 seconds
Omnichannel Explained
A good customer experience is a vital part of retailing today. But, how can brands raise their game and meet customer needs? Omnichannel retailing is the answer, and in this chapter, we’ll be exploring the key features that explain why it’s such an essential strategy.
EXAM
Duration: Up to 5 minutes
Omnichannel Essentials Post-Assessment
Omnichannel Essentials Post-Assessment
In this course, you’ll learn what omnichannel retailing is all about, how it differs from the retailing strategies that came before it, and why it’s the answer to rising customer expectations.
About the Author
Circus Street, opens in a new tabTraining Provider
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At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.