learning path

Omnichannel Essentials

Beginner
Up to 45m
128
5/5
Enhance your skill setDevelop essential skills for thriving in real-world scenarios.
Stay focused, stay committedBoost your learning journey by enrolling: stay focused, consistent and achieve your goals with ease.
Earn a certificate of completionShow your skills and build your credibility when you include them in your resume and LinkedIn profile.

Training content

2
4
COURSE
Beginner
Duration: 2 minutes and 13 seconds
Omnichannel Essentials Introduction
COURSE
Beginner
Duration: 7 minutes and 22 seconds
What is Omnichannel?
COURSE
Beginner
Duration: 15 minutes and 38 seconds
Designing an Omnichannel Customer Journey
COURSE
Beginner
Duration: 9 minutes and 41 seconds
Meeting Customer Expectations
EXAM
Duration: Up to 10 minutes
Omnichannel Essentials Post-Assessment
Omnichannel Essentials Post-Assessment

This course examines the importance of an omnichannel approach in achieving sustainable growth amidst the ever-evolving retail landscape.

Your certificate for this learning path

About the Author

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QA Learning
Training Provider
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A world-leading tech and digital skills organization, we help many of the world’s leading companies to build their tech and digital capabilities via our range of world-class training courses, reskilling bootcamps, work-based learning programs, and apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs.