Learning Path Overview
Stakeholders come in many different shapes and sizes – they might be customers, users, managers or colleagues and you need to manage and collaborate with them effectively to maximize the value of your product.
This course will help you identify who your stakeholders are, what they’re interested in, what they need from you and your product, and how they might be able to help you out.
Please note: this content was produced in the UK and may include the use of British English.
This course is aimed at Scrum Masters who want to improve their individual knowledge of stakeholder engagement practices in service to their Scrum team and their wider organization.
Prerequisites of the Certifications
There are no specific pre-requisites to study this course.
After completing the Stakeholder Engagement in an Agile Environment course, you will be able to:
- Identify your stakeholders and understand your role in engaging with them;
- Categorize your stakeholders and create meaningful personas; and
- Define the stakeholder involvement in the Scrum process through the Product Vision, Product Roadmap and Sprint Goals.
This Learning Path contains videos and other resources for three modules, together with the associated course Introduction
We begin with an introduction to the course and what you can expect from the videos in this Learning Path. It will also provide you access to the Stakeholder Engagement Resources.
Module 1 – Knowing Your Stakeholders
- Identifying your stakeholders
- The Scrum Master’s and Product Owner’s Roles
Module 2 – Engaging with Your Stakeholders
- The Stakeholder Engagement Cycle
- Categorizing stakeholders
- Creating Personas
Module 3 – Engaging Stakeholders Through the Scrum Process
- The Product Vision
- Communicating the vision
- The Product Roadmap
- The Sprint Goal
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Learning Path Steps
This module introduces you to the Stakeholder Engagement course.
Stakeholder Engagement Resources
This module looks what a stakeholder is and defines the different types of primary and secondary stakeholders. It then defines the Product Owner’s role in effective stakeholder engagement.
This module provides a framework for stakeholder engagement through the Stakeholder Engagement Cycle, before looking at how you can categorize your stakeholders. Then it looks at personas – what they are, why they’re important and how you can create them.
This module outlines some of the key areas that stakeholders are involved in during the Scrum process.
About the Author
Tony has over 20 years’ experience in Business Development, Business Change, Consulting and Project/Programme Management working with public, private and third sector organisations.
He has helped organisations to design and create process and procedures to align ways of working with corporate strategy. A highly motivated and detailed solution provider utilising a wide range of methods and frameworks to provide structure whilst promoting creativity and innovation.
As a confident and self-motivated professional with excellent communication skills Tony is able to bring people together and get them working as a team quickly.
Tony is an Agile and Scrum trainer with a vast knowledge spanning IT Systems, Business Change, Programme and Project Management. With excellent presentation skills and a solid background, he ensures that all clients gain maximum benefit from his training. He has successfully guided those new to the industry through their initial training, helped experienced staff as they progress in their careers and worked at Director level advising on best use and practice, as well as tailoring courses to fulfil the exact needs of clients.