“Spark Joy” With Our New Team Organization and Management Tools

We’ve made like Marie Kondo and organized all the things — including team roles, licenses, and visibility. Check out our new features to help you simplify, declutter, and optimize your team’s skill-building experiences so you can scale training effectively. 

Management Dashboard Facelift

We’ve given the Management Dashboard a makeover to make it faster and easier than ever to manage teams, assign training, and track progress. Our Teams and Members pages are now combined under “Organization,” which enhances the previous functionality and comes with a brand-new look and feel. Never miss a join request for your team, and ensure every member is assigned to the right team with this new view, which makes it super simple to see if anything’s out of place in your organization. The new look of our sidebar makes it quick to find exactly what you’re looking for.

Management Dashboard UI

Managing teams is clearer than ever:

Managing Team UI

These improvements to the interface are just the tip of the iceberg. On top of the sleeker interface and faster interactions, we’ve introduced a whole suite of new features to make scaling your training as seamless as possible.

New feature: Reflect your organization’s hierarchy with subteams

The release of subteams allows your managers more flexibility and autonomy to manage training cycles and track progress. Now, a Team Manager is empowered to create as many teams and subteams as they like within a team they manage. This allows you to reflect your organization’s hierarchy and gain the visibility you need to stay organized and train efficiently.

Reflect your organization's hierarchy

A Team Manager at the parent level is able to deploy training plans and assessments to the whole team — including their subteams — in one go, and can see aggregated insights of every direct and indirect report:

Subteams for a Team Manager

New feature: Stakeholders on the team level

The Stakeholder role, which allows a user to see powerful insights into an organization’s training progress, is now available on a team level as well. This means you can have read-only users present on a specific division, geographical region, or set of teams without exposing full company data.

New feature: Organization-wide advanced search

Our new search tool searches everything you need access to — from teams, to members, to join requests, and more — with powerful filtering options to make sure you can find all the relevant data you need in a few clicks.

How to search

New feature: Custom tags for teams

Teams can now be tagged and searched for by their tag. This gives you a wide variety of options for tagging by training domain, certification, location, and any other use case that suits your team best.

Search on tag

New feature: Pinboard for bulk actions and monitoring progress

Our new pinboard is a recent improvement to help you make bulk operations for members and teams. Pin as many teams and members as you like, and they’ll remain in the pinboard for you to easily take bulk actions across the Management Dashboard.

Bulk Actions Pinboard

When bulk actions are in progress, completed, or have encountered an issue, they’re all visible in the pinboard’s new “Alerts” section, where you can see a history of recent actions and their outcomes.

Activities Widget

Saving the Best for Last 

New feature: Only pay for content access

To make sure your teams can make the most of the new powerful organization framework, we’ve gone a step further and simplified how we handle licensed users. Previously, a Team Manager or an Admin needed a license to be able to manage the organization or their teams’ training cycles — even if they didn’t want to train on Cloud Academy themselves. With the release of this suite of new features, now you only pay for licenses that need content access, and all other licenses are free! Assigning users a Team Manager, Admin, or Stakeholder role is totally independent of whether the user is paying for content access or not — it’s up to you to decide who needs a license with content access and who doesn’t.

Licenses Dropdown

(Existing customers wishing to take advantage of this change should contact their CSM to arrange the migration of their users with content access.)

As organizations grow and evolve, the need for efficiency in your workflow increases. We hope all these new features help you “spark joy” as you scale your training. As always, if you have any questions or comments, reach out to us at support@cloudacademy.com!

Bryony Harrower

Written by

Bryony Harrower

Bryony Harrower is a Sr. Product Manager at Cloud Academy.


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