Do you provide professional services for customization?
Yes! Our success experts and content architects will do the heavy lifting for you. A limited number of customization services are included in every Cloud Academy contract. Plus, unrivaled success services meet enterprise-grade needs for heavy training program customization, skill mapping, role refactoring, and more.
Can customers access tools to customize and create content on their own?
Yes! Our Content Engine provides tools for all key customization activities, including: upload custom content, like PDFs, videos, slidedecks, and external links; add custom questions and quizzes; author video courses; clone and create hands-on labs and cloud sandboxes; tailor, remix, and otherwise edit existing learning paths and templates.
Can hands-on labs and cloud sandboxes be customized?
Yes! Cloud Academy can provide customized labs as a service, and we also give every customer the ability to make and clone labs with Lab Maker. This includes the ability to set a provisioning template, in which you may choose the cloud services and resources you need (such as compute, network, operating systems, applications, databases, samples, storage, and other necessary components for the lab). For your safety and ours, certain restrictions apply to limit costs that might otherwise balloon on the live cloud environment.
Can assessments be customized?
Yes! Customers can create their own assessment programs by mixing together Cloud Academy’s wide library of quizzes, exams, and lab challenge to test theoretical and practical knowledge. In addition, customers can create their own quizzes and questions.
What kind of APIs are offered?
Cloud Academy offers APIs that allow seamless integration with your preferred systems, such as HR, LMS, and Business Intelligence solutions. Our API contains calls that to let you do things like access the Cloud Academy library, retrieve skill progress or consumption data, and manage teams. For more information, read this article.