10 Ingredients for DevOps Transformation with Mark Andersen
At Capital One, DevOps is about delivering high quality, working software, faster. This means software that is reliable, secure, usable, and perfor...Learn More
Testing is arguably the most important aspect of software development. Whether manual or automated, testing ensures the software works as expected. Broken software causes production outages, unsatisfied customers, refunds, decreased trust, or even complete financial collapse. Testing minimizes these types of negative consequences and when done well, enables teams to reach increasingly higher quality thresholds.
DevOps transforms testing by promoting it to a critical concern across all phases of the SDLC and by shifting the responsibilities onto all engineers. DevOps also encourages engineers to answer questions like where and how to test more aspects of their software. This impacts workflows across teams, the deployment pipeline, and encourages exploratory testing. This post covers how DevOps transforms the perspective on software quality and what it means in practice.
The DevOps Handbook defines DevOps with three principles and their associated feedback loops. The Principle of Flow builds a fast feedback loop from development to production by establishing an automated deployment pipeline with tests that check production fitness using trunk-based development.
Trunk-based development coupled with automated testing is the best way to achieve fast feedback from development to production since it drives down batches sizes and ensures all changes are in working order. Adopting this workflow assumes that branches are shorted lived and each commit is tested.
Trunk-based development transforms testing workflows since work happens in a single shared space. There’s not much to understand since commits are simple, but any commit can bring the deployment pipeline to a screeching halt. This workflow avoids merge hell and potential development conflicts.
Here’s an example: performance testing can only happen against an integrated environment, so without it, the tests would happen far later in the process with more negative impact if things go wrong. Trunk-based development enables a “shift left” for any kind of testing, thus providing faster feedback on build quality, enabling faster iterations and ultimately increasing the frequency of production deploys.
This workflow forces teams to adopt a Definition of Done similar to the one found in the DevOps Handbook:
“At the end of each development interval, we must have integrated, tested, working, and potentially shippable code, demonstrated in a production-like environment, created from trunk using a one-click process, and validated with automated tests.”
The Definition of Done removes the need for separate test and stabilization phases towards the end of projects since testing happens continuously. Once testing is automated, teams can turn their attention to identifying and improving other quality indicators earlier in the deployment pipeline.
Security and compliance checks have traditionally taken place at the end of development and have been done manually. Adopting DevOps integrates infosec into everyone’s daily work as part of the automated deployment pipeline. The shift left also causes teams to engage with infosec concerns as early as possible.
Today, it’s possible to test and mitigate a host of infosec issues by adding the following tests to the deployment pipeline:
exec. Examples of tools to perform static analysis include CodeClimate and Brakeman.
Applying these kinds of tests provides immediate and fast feedback on a variety of possible infosec issues. The practice also frees up engineers to focus on different software quality practices. Here’s a story from Etsy on how they took steps to pro-actively identify security issues in their production environment:
The engineering team added metrics for abnormal production operational events like core dumps or segmentation faults, database syntax errors to indicate potential SQL injection attacks, suspicious SQL queries, and password resets. They graphed the results in real time and found they were being attacked far more often than they thought. Here’s the project lead discussing the impact on their team:
“One of the results of showing this graph was that developers realized that they were being attacked all the time! And that was awesome, because it changed how developers thought about the security of their code as they were writing the code.”
Changing the organization’s relationship to code affects how code is tested and a careful eye for software quality can confirm or deny a team’s assumptions. This example is not something typically associated with software testing and that’s the point. DevOps changes the way the entire team approaches verifying and testing their software. Modern teams are using fault injection techniques like chaos engineering to build more resilient systems.
Netflix pioneered chaos engineering. The Principles of Chaos describes chaos engineering as:
“…the discipline of experimenting on a distributed system in order to build confidence in the system’s capability to withstand turbulent conditions in production.”
The practice involves random (or targeted) destructive actions in a production environment to stress test the environment’s reliability. The simplest chaos is randomly killing production instances and seeing how the system behaves. Other forms of chaos are increasing network latency or shutting off access to external systems.
This exercise not only builds more reliability into systems, but it teaches the team how to repair their system. Michael Nygaard refers to the “Volkswagen Microbus” paradox in Release It! (2nd Edition):
“You learn how to fix the things that often break. You don’t learn how to fix the things that rarely break. But that means when they do break, the situation is likely to be more dire. We want a continuous low level of breakage to make sure our system can handle the big things.”
Attempting to bucket chaos engineering with a specific engineering skill set is challenging because it doesn’t fit a specific set of skills. The engineer must understand the system, infrastructure, and have the engineering chops to back it all up. Also, resolving faults found through chaos engineering is not a single person’s responsibility, but rather that of the team. Software testing is no longer purely focused on functionality requirements. It is increasingly moving towards identifying unknowns and adherence to non-functional requirements. It may be obvious that engineers should know how to repair their systems, but they can’t learn to do it without practice. Chaos engineering is an interesting approach to creating a regression test for those sort of non-functional requirements.
The adoption of chaos engineering indicates how DevOps is transforming software testing and the team’s approach to ensuring high-quality software.
DevOps shifts responsibility away from specific individuals to a shared responsibility model backed by automation. That’s news for those working in traditional QA teams, especially if they’re doing manual testing or don’t have much software engineering experience. DevOps obviates the need for dedicated manual QA staff. It also forces every team member to become a software engineer. All forms of automation require writing code, so if traditional QA staff don’t learn to code then they’ll be out in the cold. DevOps replaces that face of QA with a more useful, analytical and exploratory one.DevOps shifts responsibility away from specific individuals to a shared responsibility model backed by automation. Click To Tweet
Teams will always need engineers to explore ways to break their systems since that’s a fundamentally creative and experimental process. Experimenting and learning is a key component of DevOps. The DevOps Handbook defines it as the “Third Way”:
“practices that create opportunities for learning, as quickly, frequently, cheaply, and as soon as possible. This includes creating learnings from accidents and failures, which are inevitable when we work within complex systems, as well as organizing and designing our systems of work so that we are constantly experimenting and learning, continually making our systems safer.”
Chaos engineering is an example of constant experimentation and learning from real-world operations to make systems safer. DevOps is orientating software testing in a way that facilitates this. There’s something powerful there. Testing isn’t an activity confined to a specific team, feature, or part of an application. It goes wherever the deployment pipeline goes, be it infosec compliance, functional testing, or fault injection. It’s the test’s job to ensure that the deployment pipeline keeps moving and is regression-free — just make sure you can write the code and tests to keep up.
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