After many articles related to cloud computing technologies, new products and some best practices, it is now the right moment to update you on our goals and the next steps for CloudAcademy.com. Not many of you know that CloudAcademy.com had a fantastic growth in the last 6 months of 2014. We grew around 20% MoM with new members, visits and site usage. In the last month we brought online a great redesign of our website. We still have a lot of things to complete, but overall, it’s a great improvement.
Our goal is still the same: we strive to be the first site Cloud experts go to for knowledge and guidance related to Cloud computing.
Of course, not everything is going right. We’re working really hard to update our learning materials day by day. Andrea, our Head of Content, is the guy that reads every feedback we get at CloudAcademy.com, and improves our materials on a daily basis.
How I talked to 500+ members of CloudAcademy.com and what I learnt
In the last six months I spoke with almost 500 members of CloudAcademy.com. Intercom.io (a fantastic tool) has been a daily hit for me to talk with you about Cloudacademy.com, the problems you were facing, giving suggestions on how to start learning Cloud Computing, explaining how CloudAcademy.com works, and sometimes, trying to understand what was not working for you.
Talking with you I discovered a lot of things I never thought of. I loved it.
A couple of weeks ago I was finishing a book called “Delivering Happiness” (by Zappos.com’s founder) during my flight from Milan to San Francisco. In that book there are a lot of things that I’m trying to apply to CloudAcademy.com and I’m sure will be appreciated by you.
Sometimes I start the conversation with some of you to understand if you are enjoying CloudAcademy.com, but most of the time you write to get some information or clarify doubts.
My Intercom’s page to manage my conversations with you:
Talking to you we improved Cloud Academy in a way we couldn’t do before. As a new company, you will get a lot of people giving you suggestions, cloud computing experts and gurus that will tell you the “right thing” you should do right now, but at the end of the day the most valuable suggestions are always coming from your members, your customers.
I really have to say Thank you. You are helping us create a better company and a a better product. Learning and education are everything but easy.
Based on the conversations we had in the last 6 months, we are now working on new products and changes that you will find very soon at CloudAcademy.com.
What did I learn from talking with more than 500 of you?
- We need to work more on our courses and divide them into “levels”.
- CloudCareer is sometimes perceived as a one-time solution, we are making it recurring. We are going to integrare CloudCareer in our subscriptions.
- AWS is not enough, we definitely have a lot of people trying to learn other cloud technologies. More platforms.
- More data and statistics about your journey in Cloud Academy are needed to guide your learning.
- Advanced learning materials need to be more available.
- You want to know and get details about our Authors and Instructors.
All of them are priorities. We are addressing some of them and we are scheduling all the others over the next 2 months.
I try to answer every email. In fact, you can alway contact me at firstname.lastname@example.org or with Skype at stefano.bellasio. Sometimes you will not get an answer immediately, just send me a “ping”. I’ll do my best.
I couldn’t do all of this without a great team working with me that I can rely on. We are a small and growing team, but with really talented people, way smarter than me.
Subscriptions and new courses
As you probably noticed, we are now talking about our Subscriptions. On April 2014 we launched CloudCareer for AWS, our first premium product. To be honest, the team and I were quite impressed by the results: a big number of our members today are using CloudCareer to study and prepare for the AWS Certifications.
We have a lot of things that we can improve, but we clearly understand that you want learning materials and structured courses to learn cloud computing and stay up-to-date with your skills. Our subscriptions are going in this direction. We’ll update our content library with new courses, quizzes and labs every month and you will access all of them for a very fair price. Our plans are starting at 29$/month to get access to everything. If you reserve a subscription today you can save 50% on a yearly contract as soon as we launch them. Today we have more than 70 reservations.
We’ll have a dedicated plan with more features for companies that want to train their teams about cloud computing. In this case you will get a special “control panel” to improve your learning experience among your team members.
You will be still able to use Cloud Academy for free with a limited number of courses and quizzes each month. All our customers of CloudCareer will be able to continue to use it as it is.
Building your community
In the last weeks we started releasing some new tools to improve our community. More are coming in the next weeks. Comments are now available for all of our learning explanations (you get them after every quiz). You can contribute to them or ask for more information right below the single topic. CloudAcademy.com will save that explanation automatically for you.
Want to read some of the explanations you found in our quizzes again? A new function allows you to save them in a second, and have them in a specific area of your dashboard. You can find all the details on the Andrea’s article of a few days ago.
I’d love to get your comments about what we are doing. You can write in our comments or just drop me an email at email@example.com.
Thank you for being a Cloud Academy member.
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